Returns & Exchanges
At Cody James, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns on all unworn items in their original packaging. Whether it is a fit issue or a change of heart, we make the process seamless to ensure you get exactly what you need.
Return Process
- 1.Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Download and print the prepaid shipping label provided at the end of the request process and attach it securely to your package.
- 3.Ship It Back
Drop off your package at any authorized carrier location, ensuring all original tags and protective materials are included.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days.
