Frequently Asked Questions
Everything you need to know about your Cody James shopping experience.
What is the standard shipping timeframe for orders?
We offer standard shipping which typically takes 3-5 business days within the continental U.S. Expedited and overnight shipping options are available at checkout for an additional fee.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain clearance items may be marked as final sale.
How do I determine my correct size in Cody James apparel?
Each product page features a detailed size guide. We recommend measuring your favorite fitting garment and comparing it against our charts to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer secure checkout via PayPal, Apple Pay, and interest-free installment plans through Afterpay.
How can I track the status of my shipment?
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website.
Are Cody James products covered by a warranty?
We stand by the quality of our craftsmanship. If you receive a product with a manufacturing defect, please contact our customer service team within 60 days for a replacement or repair.